Ten individual 60-minute sessions
Meet on Zoom over approximately 3–5 months. Agree session spacing and scheduling before starting.
Home / The Program
SUSTAINLEAD™ · GLO:B
Ten coaching sessions.
Practice, reflect and integrate.
SustainLead™ connects self-awareness with real-work leadership practice for new and middle managers.
PROGRAM AT A GLANCE
Ten conversations, connected to everyday practice
From conversation to practice
Choose useful workbook prompts and templates, try one small experiment agreed in coaching, then reflect on the experience.
Adapted to the leader’s context
Explore questions that matter within ten overarching themes. Adjust the focus and sequence to the leader’s situation and goals.
THE COACHING JOURNEY
Ten themes for reflection and practice
Adapt each session to the leader’s situation and goals. Try one small change at work and reflect on it at the next meeting.
Session 1Understand your leadership direction
Explore the gap between your intention and the team’s experience.
Behavior to try Ask about intention and impact, then try a different response.
Explore the practice guide ↗Session 2Shift from doing to enabling the team
Shift attention from solving tasks to enabling direction and judgment.
Behavior to try Explain purpose, priorities and criteria, then check understanding.
Explore the practice guide ↗Session 3Clarify how decisions are made
Clarify decision ownership, consultation and escalation.
Behavior to try Agree the owner, deadline and escalation conditions; honor decision rights.
Explore the practice guide ↗Session 4Delegate with room for growth
Match responsibility and support to the person’s strengths and readiness.
Behavior to try Agree and honor outcomes, decision scope, support and review points.
Explore the practice guide ↗Session 5Choose your response under pressure
Notice your warning signs and the values you want to uphold.
Behavior to try Pause, check the facts and communicate standards and requests.
Explore the practice guide ↗Session 6Build trust through 1on1 conversations
Listen beyond reporting to the person’s experience and support needs.
Behavior to try Ask before advising, listen fully and follow up on promised support.
Explore the practice guide ↗Session 7Connect growth with meaningful work
Find work that connects the person’s growth with team needs.
Behavior to try Agree a growth opportunity and support, then reflect through feedback.
Explore the practice guide ↗Session 8Build team routines for execution
Identify wasted effort and gaps in follow-through.
Behavior to try Record decisions, owners and deadlines; check the next actions.
Explore the practice guide ↗Session 9Influence upward and across teams
Make concrete requests for decisions and support across the organization.
Behavior to try Present facts, impact, options and requests; share agreed criteria with the team.
Explore the practice guide ↗Session 10Sustain your leadership practice
Choose principles and rhythms to return to when work gets busy.
Behavior to try Use a planned return action when warning signs appear and review at 30/60/90 days.
Explore the practice guide ↗
THE EXPERIMENT WORKBOOK
Bring coaching into everyday work with the experiment workbook
Choose a useful question, try one change at work and capture what you learn. Session prompts, templates and research-informed leadership tips support the practice.
01 · Select useful questions
Reflect on the situation, your intention and the other person’s experience.
02 · Try one experiment
For example, agree delegation criteria or listen once more in a 1on1.
03 · Reflect for three minutes
Note what happened, what you learned and what to try next.
What leaders keep: a decision map · delegation agreements · a 1on1 conversation plan · experiment and reflection notes · a 30/60/90-day sustainment plan
Workbook entries remain personal. HR receives only agreed goals and changes in practice.
BEYOND THE FINAL SESSION
A 30/60/90-day plan for what follows
30 days · One behavior and a small experiment
Choose a behavior to carry forward and a small experiment to continue.
60 days · Establish something with the team
Choose what to establish together and what change you want to notice.
90 days · Revisit how you and the team are leading
Reflect on the leadership and team experience you hope will feel more natural, and choose what comes next.
This is a sustainment plan developed at completion, not an automatically included 90-day coaching service.
FROM LEADERSHIP TO PERFORMANCE
Leadership change supports better team execution
Small experiments in decisions, delegation, conversations and follow-through help teams focus on important work.
01 · Clear decisions
Agree priorities and decision rights to reduce approval delays and ambiguity.
02 · Delegation with trust
Agree outcomes and support to reduce repeated checks and rework.
03 · Conversations that help
Use 1on1s and feedback to hear about obstacles early and identify support.
04 · Reliable follow-through
Agree owners, deadlines and follow-up to reduce omissions and sustain action.
Review change in real work
Agree indicators with HR and the leader at setup, then review decision delays, rework or delivery against dates alongside real examples. Follow-up surveys take place separately 2–3 months after coaching ends.
Outcomes depend on practice and organizational conditions. Specific revenue or productivity gains are not guaranteed.
Preparing an organizational engagement?
Find contracts, agreements, survey responsibilities, reporting boundaries and HR print materials in the implementation guide.
CLEAR ANSWERS
Questions about the program
How many individual sessions are included, and how long is each one?
The core program consists of ten individual 60-minute coaching sessions on Zoom per leader. Session themes guide the journey; their order and emphasis can be adapted to the leader’s situation and goals.
How often are sessions held, and how long does the whole program take?
An example cadence is every one to two weeks. Allow around three months for weekly sessions or five months for fortnightly sessions, including preparation and completion review. These are planning examples. The actual cadence and end date are agreed at setup, considering holidays and work schedules.
What is SustainLead™ leadership coaching?
SustainLead™ is a ten-session 1:1 leadership coaching program for new and middle managers. Self-awareness and real-work behavior experiments help leaders examine roles, delegation, feedback and team operating routines. Sessions are 60 minutes on Zoom. Goals and scheduling are agreed during setup.
How is coaching different from training or consulting?
Rather than delivering a fixed curriculum or prescribing solutions, coaching uses questions and reflection to help leaders understand their patterns and test choices that fit their context. Workbooks and between-session experiments connect learning with real work.
Does the 30/60/90-day plan include additional coaching?
It is an action and review plan created at program completion: choose a behavior and small experiment for 30 days, establish a practice with the team at 60 days, and revisit how you and the team want to work at 90 days. Additional coaching is not automatically included; further support is agreed separately.
Do I need to complete every workbook question?
No. Choose the questions that are useful now, try one experiment agreed in the session in your real work, and take three minutes afterward to record what happened, what you learned and what you might try next.
LET’S DESIGN THE NEXT STEP
Let’s start with the change
your leaders need.
Discuss the leaders involved, recurring work challenges and the changes you want to explore.
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