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SUSTAINLEAD™ · GLO:B

When your team goes quiet in meetings

Getting curious about the experience behind the silence.

A woman leader in her early forties making space for an international team to speak

Coach’s journal · Conversations & trust

A place to begin

Silence alone does not reveal motivation or commitment. Explore what happens after someone offers a different view, whether people have thinking time and which ways of participating feel workable.

The same silence can hold different experiences

You ask a question and nobody answers. You may feel that you are carrying the meeting alone, or wonder whether everyone agrees with a decision.

The moment does not tell you why people are quiet. They may need time, assume the decision is already made or remember a difficult response. Leave room to check your interpretation.

Notice what happens after someone speaks

Recall a recent disagreement. What did you say next? Did you ask more, or move straight into explaining? If the view felt difficult to hear, what mattered to you in that moment?

Exploring your response is something you can do before asking the team to contribute more. It does not require a meeting without discomfort. It invites attention to how different ideas are received.

Change one thing at the next meeting

You could share the question in advance, make time to write before speaking, or offer a way to contribute afterward. Ask the team which format helps them think and participate.

After hearing an idea, explain what you will consider and when you will respond. Even when an idea is not adopted, you can discuss the criteria used. Review the experience of speaking alongside the number of contributions.

A question to explore with HR

How might hierarchy, appraisal concerns or workload shape participation? Consider ways to understand common experiences without exposing individual respondents.

Questions about this topic

Where can I begin?

Silence alone does not reveal motivation or commitment. Explore what happens after someone offers a different view, whether people have thinking time and which ways of participating feel workable.

Do I need to change everything at once?

Choose one workable action in your situation, review the experience and let it inform the next choice.

LET’S DESIGN THE NEXT STEP

Let’s start with the change
your leaders need.

Discuss the leaders involved, recurring work challenges and the changes you want to explore.

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