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SUSTAINLEAD™ · GLO:B

Caught between your manager and your team: what needs your attention?

Making room for the person carrying expectations from both directions.

A woman leader in her early forties taking a moment to reflect by a window

Coach’s journal · Organization & HR

A place to begin

When you absorb every demand, start by distinguishing what you own from what requires a shared decision. Then bring priorities, constraints and needed support into a conversation with your manager and team.

Understanding both sides can feel heavy

Your manager needs an earlier delivery. Your team says the current workload is already too much. Both concerns make sense, so you use more of your own time to bridge the gap. By the end of the day, there may be little room to notice how you are doing.

Before searching for a better way to coordinate everyone, pause with your own experience. What do you feel? What expectation are you trying to protect? Frustration and tiredness can offer clues about what matters and what support is missing.

What does being a good leader mean to you?

If a good leader must never disappoint anyone, you may agree before considering the request. That belief may have helped you show care and responsibility. You can explore when it serves you and when it asks too much.

There is no need to rush into blaming yourself. Recall a specific time you accepted everything. What happened to you and the team? What was different when you spoke openly about a constraint?

Open up one request from this week

Choose a recent request. Write down the desired outcome, available time and people, and work that would need to move. Which decisions are yours? Which require your manager’s involvement? What might the requester not yet know?

You might begin: “To meet that date, we need to agree which of these two commitments takes priority.” Find language that feels honest and workable in your relationship. The conversation is an experiment, not a test of perfect assertiveness.

A conversation HR can help make possible

Ask what the leader is carrying and what sits beyond their authority. Explore whether workload, staffing and expectations can be discussed with the people who can act on them. Personal reflection and organizational support create more room for choice.

Questions about this topic

Where can I begin?

When you absorb every demand, start by distinguishing what you own from what requires a shared decision. Then bring priorities, constraints and needed support into a conversation with your manager and team.

Do I need to change everything at once?

Choose one workable action in your situation, review the experience and let it inform the next choice.

LET’S DESIGN THE NEXT STEP

Let’s start with the change
your leaders need.

Discuss the leaders involved, recurring work challenges and the changes you want to explore.

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